Frequently Asked Questions.
01. Ordering & Payment
How do I place an order?
Browse our selection, add items to your cart, and follow the checkout steps. Create an account for discount and faster future purchases.
What payment methods do you accept?
We accept secure payments through major credit cards, debit card, PayPal, and Google Pay.
Can I cancel or modify my order?
Depending on the stage of processing, cancellations or modifications may be possible. Contact us immediately if you need to make changes.
02. Products & Customization
Can I personalize a gift?
Many items offer personalization options like engraving or text addition. Check individual product descriptions.
For bespoke items please contact us before placing your order to assure the accuracy of details.
Do you offer gift sets or curated collections?
Yes, we offer pre-made gift sets and can also curate custom collections based on your preferences. Contact us for details.
03. Delivery & Returns
How long does delivery take?
Delivery times depend on your location and chosen shipping method. Most items take 3 to 5 days to arrive in a UK address. For certain items housed in overseas warehouses, a longer delivery time may be required. These items will be clearly marked with “Long Distance Delivery.” Check our shipping information page for estimated timelines.
What is your return policy?
We offer returns and exchanges for unworn, undamaged items within a specific timeframe (check return policy page). Contact us to initiate a return.
04. About Giftsorted
What makes Giftsorted different?
We focus on unique, high-quality gifts and excellent customer service. Our curated selection sets us apart from typical offerings found in local shops.
How can I contact you?
You can reach us by email at info@giftsorted.co.uk or follow us through our social media accounts:
Facebook: https://www.facebook.com/profile.php?id=61553219048642
YouTube: https://www.youtube.com/channel/UCO5j-x0mlao76EPZXv-Izqg
Instagram: https://www.instagram.com/giftsorted.co.uk/